Privacy Policy
How SolveMY handles user data, payments, and verification records.
Last updated: March 13, 2026
Information We Collect
We collect account details, booking activity, chat content, payment references, and verification documents needed to operate and secure the marketplace.
How We Use Data
Your information is used to deliver bookings, prevent fraud, support dispute resolution, and improve platform reliability. We do not expose private contact details before permitted workflow stages.
Payments and Verification
Payment processing may involve third-party gateways. Verification documents are handled for identity and safety checks and should only be submitted through official SolveMY flows.
Sharing and Retention
We share data only with parties necessary to operate the service, comply with law, or resolve disputes. Data is retained according to operational, legal, and fraud-prevention needs.
Your Choices
You may request profile updates, account closure, or support assistance by contacting SolveMY. Some records may be retained where required for compliance or transaction history.